Hi, how can we help? 🛟

Account and profile

How do I sign up?

Enter your mobile number, type the OTP we send by SMS (or WhatsApp), and set up your profile in 5 short steps. It takes about 2 minutes.

How do I get verified?

Go to My profile, then Verify. Add a clear profile photo, then take a live selfie making the gesture we show you. A person on our team checks it, usually within a few hours, and the selfie is deleted once they decide.

My verification is stuck in review. What now?

If your selfie match was borderline or your profile name doesn't match your ID, a person on our team checks it, usually within a few hours. Make sure your profile name matches your ID.

How do I delete my account?

Go to My profile, then Delete account, and confirm with an OTP. Your profile is hidden immediately and your data is permanently deleted after 14 days. Log in within 14 days to cancel.

Can I take a break without deleting?

Yes. Deactivate your account from My profile. Your profile is hidden until you log in again.

Raise a support ticket

🚨 Safety emergency?Our safety line is open 24×7: 1800-123-4567. In danger, call 112.
🚩 Report a person or postUse the flag button on any profile, plan or chat. Reports are private and reviewed within 24 hours.
✉️ Email ussupport@nearbycompanion.com
⚖️ Grievance Officergrievance@nearbycompanion.com · We acknowledge within 24 hours and resolve within 15 days.Grievance process →