Hi, how can we help? 🛟
Popular questions
Is NearbyCompanion a dating app?
No. NearbyCompanion is for friendship and activities only. It is not a dating, matrimonial or escort service. Posts and chats that break this rule are removed and the account can be banned.
Who can use NearbyCompanion?
Adults aged 18 or older living in India, with a valid Indian mobile number. You must accept our Terms, Privacy Policy and Code of Conduct.
Is it available in my city?
We're live in Bengaluru, Delhi NCR, Mumbai and Pune, and you can browse all of India. More cities are coming soon.
How do I sign up?
Enter your mobile number, type the OTP we send by SMS (or WhatsApp), and set up your profile in 5 short steps. It takes about 2 minutes.
How do I get verified?
Go to My profile, then Verify. Add a clear profile photo, then take a live selfie making the gesture we show you. A person on our team checks it, usually within a few hours, and the selfie is deleted once they decide.
My verification is stuck in review. What now?
If your selfie match was borderline or your profile name doesn't match your ID, a person on our team checks it, usually within a few hours. Make sure your profile name matches your ID.
How do I delete my account?
Go to My profile, then Delete account, and confirm with an OTP. Your profile is hidden immediately and your data is permanently deleted after 14 days. Log in within 14 days to cancel.
Can I take a break without deleting?
Yes. Deactivate your account from My profile. Your profile is hidden until you log in again.
Do I need a paid membership?
No. Starter is free forever: browse, view profiles, send 3 requests and post 1 plan a month, and receive requests. Plus, Pro and Spotlight add more requests, plans, photos in chat and visibility.
How does Secure Pay work?
You pay the meet fee in the app. We hold it until 2 hours after the meet ends, then release it to the companion. If they don't show up, you get a full refund. A 10% fee applies only when Secure Pay is used.
Can I get a refund on my membership?
Failed or duplicate payments are refunded automatically within 5 to 7 working days. Memberships aren't refundable once used, except where consumer law requires. Raise a ticket and we'll review it.
Do you store my card or UPI details?
No. Payments are processed by Razorpay. We never see or store your card, UPI or bank details.
What happens when I press SOS?
Your trusted contacts and our 24×7 safety team get your live location right away. Our team will call you within minutes. If you're in danger, also call 112.
What is Safe Meet?
Safe Meet turns on when your meet starts. Your trusted contact can follow your live location, you get check-in prompts, and SOS is one long-press away. Location history is deleted after 7 days.
How do I report or block someone?
Tap the flag on any profile, plan or chat. Reports are private and reviewed within 24 hours (SOS cases immediately). Outcomes range from a warning to a permanent ban or reporting to the police.
Where should we meet?
Always in busy public places: cafés, malls, parks, gyms, venues. Plans and meet proposals for homes, hotel rooms or private rooms are not allowed.
How do I become a companion?
Go to My profile, then Become a companion. Set your hourly rate, free hours and activities. You can be a member and a companion at the same time.
How do companions get paid?
You keep 100% of your rate when people pay you directly. With Secure Pay, the fee (minus a 10% Secure Pay fee) is released to your linked bank account 2 hours after the meet.
Can I choose who I meet?
Always. Accept or decline any request, pause new requests any time, and turn on 'Only verified people can message me'.
Is NearbyCompanion legal?
Yes. We operate as an intermediary under the IT Act 2000 and IT Rules 2021, with a Grievance Officer, and follow the DPDP Act 2023 for your data.
Can I contact support by phone?
For safety emergencies, call our 24×7 safety line 1800-123-4567. For everything else, chat with us or raise a ticket here. We usually reply within an hour.