Hi, how can we help? 🛟
👤Account and profileSign-up, verification, deletion💳PaymentsPlans, Secure Pay, refunds🛡️SafetyReporting, blocking, Safe Meet💸For companionsRates, payouts, ratings
Safety
What happens when I press SOS?
Your trusted contacts and our 24×7 safety team get your live location right away. Our team will call you within minutes. If you're in danger, also call 112.
What is Safe Meet?
Safe Meet turns on when your meet starts. Your trusted contact can follow your live location, you get check-in prompts, and SOS is one long-press away. Location history is deleted after 7 days.
How do I report or block someone?
Tap the flag on any profile, plan or chat. Reports are private and reviewed within 24 hours (SOS cases immediately). Outcomes range from a warning to a permanent ban or reporting to the police.
Where should we meet?
Always in busy public places: cafés, malls, parks, gyms, venues. Plans and meet proposals for homes, hotel rooms or private rooms are not allowed.
Raise a support ticket
🚨 Safety emergency?Our safety line is open 24×7: 1800-123-4567. In danger, call 112.
🚩 Report a person or postUse the flag button on any profile, plan or chat. Reports are private and reviewed within 24 hours.
✉️ Email ussupport@nearbycompanion.com
⚖️ Grievance Officergrievance@nearbycompanion.com · We acknowledge within 24 hours and resolve within 15 days.Grievance process →