Privacy Policy

Last updated 9 November 2026

This policy explains what personal data NearbyCompanion collects, why, and your rights under the Digital Personal Data Protection Act, 2023 (DPDP Act).

What we collect

• Account: email address (used to sign in) and, if you use Google sign-in, your Google account ID, name and email from Google (never your password or contacts); optional mobile number, name, date of birth, gender, city, area and pincode.
• Profile: photo, bio, languages, interests, social links you choose to add, and for companions your rate and availability.
• Verification: a live selfie you take, which only our verification team sees. It is deleted as soon as they approve or reject it. We do not collect Aadhaar numbers or ID document images.
• Approximate location: your area, used to show distance. You can hide your distance.
• Safe Meet location: live location only while Safe Meet is on. Location trails are deleted after 7 days.
• Trusted contacts: the names, emails and phone numbers you add. We contact them only when you start Safe Meet, miss check-ins or press SOS.
• Messages and activity: chats, requests, plans, meets, ratings and reports.
• Payments: payment status and gateway references. Card, UPI and bank details are handled by Razorpay and never reach us.

Why we use it

• To run the service: matching, messaging, meets and payments.
• To keep people safe: verification, moderation, fraud prevention and responding to reports and SOS alerts.
• To meet legal obligations, such as tax records and lawful requests from authorities.

Who we share it with

Other members see your public profile. Your email address and phone number are never shown. We share data with service providers who process it for us (hosting, email, SMS, payments) under contract, and with authorities when the law requires. We never sell your data.

Your rights

• Access and correct your data from your profile.
• Delete your account from Settings. Your profile is hidden at once and your data is erased after 14 days, except records we must keep by law (such as payment records).
• Withdraw consent for optional features, such as push notifications or Safe Meet, at any time.
• Raise a grievance with our Grievance Officer, and escalate to the Data Protection Board of India.

Security

Data is encrypted in transit, private files are served only to authorised users, admin actions are logged in an append-only audit log, and we follow a documented breach-response procedure including notice to affected users and the Board.

Contact

privacy@nearbycompanion.com